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The Real Talk Parenting

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Terms of service

Last updated: May 25, 2026

These Terms of Service ("Terms") govern your access to and use of therealtalkparenting.com (the "Website") and the digital products and services offered through it (collectively, the "Services"), operated by an individual sole proprietor based in Kuwait doing business under the trade name Real Talk Parenting ("we," "us," or "our").

By accessing the Website, purchasing a product, or otherwise using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.

1. Eligibility

You must be at least 18 years old to purchase products or use the Services. By using the Services, you represent and warrant that you are 18 or older and have the legal capacity to enter into a binding contract.

2. The Services

We publish and sell practical digital PDF guides for parents of young children, covering topics including after-school routines, screen-free activities, and solo-parenting frameworks. Products are delivered as instant digital downloads after purchase.

All purchases are processed through Lemon Squeezy, our Merchant of Record. Lemon Squeezy is responsible for payment processing, fraud screening, sales tax and VAT collection, and customer payment data. By purchasing, you also agree to Lemon Squeezy's Terms of Service and Privacy Policy at lemonsqueezy.com.

3. Orders and payment

  • All prices are displayed in US Dollars (USD) unless otherwise stated.
  • Lemon Squeezy will calculate and add any applicable sales tax, VAT, or GST at checkout.
  • Accepted payment methods include Visa, Mastercard, American Express, Discover, and PayPal, as supported by Lemon Squeezy.
  • You authorize Lemon Squeezy to charge your selected payment method for the total amount of your order.
  • We reserve the right to refuse or cancel any order at our sole discretion, including for suspected fraud or violation of these Terms.

4. Delivery

Digital products are delivered electronically via email and via the Lemon Squeezy customer portal immediately upon successful payment. It is your responsibility to:

  • Provide an accurate email address at checkout
  • Check your spam/junk folder if you do not receive the download
  • Contact us within a reasonable time if the download fails

We are not responsible for delivery failures caused by incorrect email addresses, full inboxes, spam filtering, or other circumstances outside our control.

5. License to use digital products

Subject to your payment and compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download, view, and use the purchased PDF guides solely for your personal, non-commercial use within a single household.

5.1 Permitted

  • Downloading the PDF to your personal devices
  • Printing one (1) physical copy for personal household reference

5.2 Prohibited

You may not:

  • Resell, redistribute, share, or sublicense the PDF
  • Upload the PDF to any public or shared online location
  • Use the PDF to train any artificial intelligence, machine learning, or large language model
  • Remove or alter any copyright, trademark, or other proprietary notices
  • Reverse engineer, decompile, or extract source content for commercial use
  • Use the PDF or any portion of it to create derivative works for resale
  • Use the Services to advertise or offer to sell goods and services
  • Transfer your access or any rights granted under these Terms

Violation of this Section 5 terminates the license immediately and may result in legal action.

6. Intellectual property

All content within the Services — including PDF guides, text, graphics, logos, images, design, layout, and the "Real Talk Parenting" brand and name — is the exclusive property of the Operator and is protected by copyright, trademark, and other intellectual property laws of the United States, the European Union, Kuwait, and other applicable jurisdictions.

Nothing in these Terms grants you any right, title, or interest in our intellectual property except for the limited license described in Section 5.

7. No refunds

Due to the instant-delivery, digital nature of our products, all sales are final. We do not offer refunds, exchanges, or returns on any purchased product.

EU/UK consumers: By purchasing a digital product that is delivered immediately upon payment, you expressly acknowledge and consent to the immediate performance of the contract and waive your statutory right of withdrawal under EU Directive 2011/83/EU and equivalent UK regulations, as permitted by Article 16(m) of that Directive.

For full details, see our Refund Policy.

8. User conduct

You agree not to:

  • Use the Services for any unlawful purpose or in violation of any applicable law
  • Use any automated means (bots, scrapers, crawlers) to access the Services
  • Attempt to gain unauthorized access to any portion of the Services or related systems
  • Interfere with or disrupt the Services or servers
  • Impersonate any person or entity
  • Engage in any conduct that could damage, disable, or impair the Services

9. No user-generated content

The Services do not allow users to post, upload, comment, review, or submit any content. You agree not to attempt to inject content into the Services through any means.

10. Third-party links

The Services may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the content, privacy practices, or availability of any third-party site. Your use of third-party sites is at your own risk and subject to their terms.

11. Disclaimers

Please review our full Disclaimer. Without limiting that document:

THE SERVICES AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY.

Our products are educational and informational only. They are not medical, psychological, legal, financial, or other professional advice. You should consult qualified professionals for any specific concerns regarding your child, family, or personal situation.

We do not warrant that:

  • The Services will be uninterrupted, error-free, or secure
  • Results from using our products will match your expectations
  • Any content is accurate, complete, or current

12. Limitation of liability

To the maximum extent permitted by applicable law, the Operator's total cumulative liability to you for any claim arising out of or relating to these Terms or the Services shall not exceed the lesser of:

  • (a) the amount you actually paid to us for the specific product giving rise to the claim, or
  • (b) one hundred US dollars (US $100.00).

In no event shall the Operator be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to lost profits, lost data, loss of goodwill, business interruption, or emotional distress, even if advised of the possibility of such damages.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In those jurisdictions, our liability is limited to the maximum extent permitted by law.

13. Indemnification

You agree to indemnify, defend, and hold harmless the Operator from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

  • Your violation of these Terms
  • Your misuse of the Services or any product
  • Your violation of any third-party right, including intellectual property rights
  • Your violation of any applicable law

14. Termination

We may suspend or terminate your access to the Services at any time, with or without notice, for any reason, including suspected violation of these Terms. Upon termination, your license under Section 5 ends immediately, and you must cease use and destroy all copies of any downloaded products.

Sections 5 (Prohibited uses), 6 (IP), 7 (No Refunds), 11 (Disclaimers), 12 (Limitation of Liability), 13 (Indemnification), 15 (Governing Law), 16 (Dispute Resolution), and 17 (Statute of Limitations) survive termination.

15. Governing law

These Terms and any dispute arising out of or relating to them or the Services are governed by the laws of the State of Delaware, United States of America, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

16. Dispute resolution — mandatory arbitration and class action waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

16.1 Informal negotiation

Before initiating any formal proceeding, you agree to first contact us at [email protected] and attempt to resolve any dispute informally. The parties shall engage in good-faith informal negotiations for at least thirty (30) days before either party may initiate arbitration.

16.2 Binding arbitration

If informal negotiation fails, any dispute, claim, or controversy arising out of or relating to these Terms or the Services that cannot be resolved through negotiation shall be resolved through final, binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules.

  • Seat of arbitration: New Castle County, Delaware, USA
  • Language: English
  • Arbitrator: Single arbitrator appointed under AAA rules

The arbitrator's decision is final and binding and may be enforced in any court of competent jurisdiction. If you are a consumer initiating arbitration against us and the AAA's filing fees are deemed excessive by the arbitrator, we agree to pay the portion of those fees the arbitrator determines is excessive.

16.3 Class action waiver

You and we agree that any arbitration or legal proceeding shall be conducted only on an individual basis and not in a class, consolidated, collective, or representative action. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class proceeding.

16.4 Exception — small claims

Either party may bring qualifying claims in small claims court in lieu of arbitration, provided the claim remains in that court and on an individual basis.

16.5 Court venue (if arbitration unavailable)

If arbitration is for any reason held to be inapplicable or unenforceable as to a particular dispute, the parties consent to exclusive jurisdiction and venue in the state or federal courts located in New Castle County, Delaware, USA.

17. Statute of limitations

Any claim arising out of or relating to these Terms or the Services must be brought within one (1) year after the cause of action accrues. Claims not brought within that period are permanently barred.

This limitation applies to the maximum extent permitted by applicable law.

18. Force majeure

We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including acts of God, war, terrorism, civil unrest, pandemic, government action, internet or infrastructure failures, or third-party service provider disruptions.

19. Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force and effect, and the invalid provision shall be replaced with a valid provision that most closely matches the intent of the original.

20. No waiver

No failure or delay by us in exercising any right under these Terms shall operate as a waiver of that right.

21. Assignment

You may not assign or transfer these Terms or any rights or obligations under them without our prior written consent. We may freely assign these Terms.

22. Entire agreement

These Terms, together with our Privacy Policy, Cookie Policy, Disclaimer, and Refund Policy, constitute the entire agreement between you and us regarding the Services and supersede all prior agreements and understandings.

23. Changes to these Terms

We may update these Terms from time to time. We will notify users of any updates by modifying the "Last updated" date at the top of this page. Continued use of the Services after such updates constitutes acceptance of the revised Terms. For material changes that affect user rights, we may, at our discretion, provide additional notice via email or a prominent notice on the Website.

24. Contact

Real Talk Parenting
Operator: Hamad Alshaya
Email: [email protected]
Country: Kuwait